Support Office Lead

Support Office Lead
Open position
Ready to step into a pivotal role driving the Southeast Energy Agency towards its ambitious 2030 vision?
This mid-senior position offers more than just a job – it’s a gateway to internal career progression within a
team boasting over two decades of invaluable experience and multidisciplinary skills.
As we refine our strategic plans, your role as Support Office Lead is paramount in shaping our growth
trajectory and reinforcing our brand identity. With 5-10 years of office management expertise under your
belt, along with exceptional team leadership and organisational skills, you’ll play a pivotal role in driving
day-to-day operations forward. Your enthusiasm and positive outlook will be key in fostering a supportive
office environment, propelling our team towards even greater heights. Join us in this journey of continuous
improvement and unparalleled success – are you ready to lead the charge?

Role Overview
JOB TITLE: Support Office Lead (Mid – Senior role)
APPLICATION DEADLINE: Tuesday, 14th May, 2024
START DATE: Immediate start
SALARY: TBC – 45k-65k depending on experience
LOCATION: Head Office – Grounds of St Kieran’s Collage, Kilkenny City
Office Based Role.
CONTRACT TYPE: 2–4 year Fixed contract with potential to extend
Full-time – Monday to Friday 37.5 hours per week, may require some work
outside of normal working hours.

About South East Energy Agency
South East Energy Agency (SEEA) is a non-profit, independent energy agency collaborating primarily with clients across
Ireland South East counties of Carlow, Kilkenny, Wexford, and Waterford and beyond. Our key focus is to increase
awareness and promote behaviour change to accelerate ‘energy transition’ for the South East Region of Ireland. We have
a broad remit across the energy sector and work on a wide range of local, national and EU projects which require multidisciplinary
teams and skills. SEEA provides a range of energy services to its clients including developing and delivering
EU projects, Sustainable Energy Management, Energy Auditing, Energy Efficiency & Renewable Energy Development,
project management & delivery, Grant administration, Energy Master Planning and more.

We offer
 This role will be 80% office based – 1 day working from home per week is possible.
 Dynamic working environment that offers broad experience to further your career.
 Support for you to achieve your career goals and personal development / CPD.
 Working with our highly skilled multi‐disciplined resolute team.
 Laptop, work phone, ongoing training, and development for staff.
 Pension Scheme Employer Contribution. Subject to T&C’s.

Key Skills Sought
To manage all their responsibilities, successful office managers continuously work on developing new abilities and
improving their existing ones. Here are some key skills that are essential for this role:
 Good Business Acumen
 Leadership and communication
 Proficiency in using modern technology
 Integrity and judgment
 Time-management and organisation

What you will be doing
South East Energy Agency is collaborating with various stakeholders & clients, non-domestic and domestic in the public
and private sectors to provide independent brokering & technical support and advice particularly in the Community
undertaking sustainable energy projects. This role will lead out to work on the business model review and change
management thereafter, new business planning phase. Enable the wider team to optimise the delivery from the 23 strong
multidisciplinary team. The Support Office Lead will work as part of a team and will have specific responsibility to lead
your team towards:

1. HR Management:
 Lead administration for all new staff recruitment and induction for new employees
 Oversee sourcing, recruiting, and monitoring CPD excellence maintained for the company
 Act as the HR point of contact for all staff
 Manage leave, TOIL, and employment contract administration
 Coordinate H&S Service and other section lead supplier contract administration
 Recruit staff, including managers and heads of departments
2. Ensuring Compliance:
 Audit, maintain and deliver team-wide compliance on ISO 90001 Certification
 Support the team in implementing disciplinary procedures / reviews / contract management
(HR, IT Support, H&S Service Contract Management)
 Ensure adherence to company regulations, standards and policies as set out in the Employee
Handbook etc.
 Ensure internal timesheets and project schedules are updated regularly.
3. Implementing Administrative Systems and Applications:
 Lead the development and implementation of a new 3-year business plan for the operations of the
business, including change management and structure reorganisation
 Implement administrative systems and applications
 Optimise dashboard to summarise each sectoral monthly KPI report to CEO
 Review, improve, and implement efficient administration systems (e.g. SharePoint filing, email, client
correspondence etc.)
 Maintain and continuously improve company policies
 Implement Health and Safety Management
4. Database Management:
 Assist and manage Admin staff work schedule and time management
 Ensure the office is adequately staffed at all times
 Manage section budgets
 Manage paperwork and databases
Qualifications and Experience:
Each candidate must, on the latest date for receipt of completed application forms for the position, have:
 Business Administration Qualification
 Proven track record of HR administration
 Excellent IT & Communication Skills
 Self-starter and self-motivated
 Team player who inspires, challenges, and strives for results.
 5 Plus Years’ Experience
One or more of the following would be an advantage:
 MBA – master’s in business administration
 Qualification in Business

How to apply?
To apply, please complete and return:
 Application Form available on to Bill Lowe at with subject line ‘Support Office Lead’ telling us more about yourself, your
experience/ambitions. Please also indicate your earliest available starting date.
 The names and contact information of two references.
 Your CV.

Closing date for applications is Tuesday, May 14th, 2024.

NOTE. If you do not wish us to contact current or past employers, please state so, and explain the reasons in your letter
of motivation. All applications will be treated confidentially and by respecting the privacy of the candidate. Applications
that do not meet the deadline will be excluded.
South East Energy Agency is an equal opportunities employer.

*Note. A panel of successful candidates may be created and as vacancies arise, they may be filled from the panel of
suitably qualified candidates. Placement on a panel is not a guarantee of appointment to a position.