Duty Manager Position – Woodford Dolmen Hotel
Are you a passionate and driven hospitality professional seeking an exciting role with opportunities for career development in a vibrant hotel environment? The Woodford Dolmen Hotel is inviting applications for the position of Duty Manager, a key role in delivering exceptional guest experiences.
About The Woodford Dolmen Hotel
The Woodford Dolmen Hotel is a well-established 4-star hotel, renowned for its warmth, hospitality, and commitment to excellence. Situated on the serene banks of the River Barrow, the hotel provides guests with memorable stays and outstanding service, whether attending events, dining, or enjoying a relaxing break.
Role and Responsibilities
The Duty Manager will play a pivotal role in ensuring the smooth operation of the hotel on a daily basis. Reporting directly to the Operations Manager, this position involves:
- Overseeing day-to-day operations across all departments, including Front Office, Food & Beverage, and Housekeeping.
- Delivering outstanding customer service by promptly addressing guest queries, resolving complaints, and ensuring satisfaction.
- Coordinating and leading the team on shift, providing guidance and support to maintain the highest standards.
- Monitoring staff performance and assisting in training and development to foster a positive work environment.
- Ensuring compliance with health, safety, and hotel standards.
- Assisting in managing financial aspects, including cash handling and stock control.
Qualifications & Requirements
- Previous experience as a Duty Manager or Supervisor in a hotel or similar environment.
- Strong leadership and interpersonal skills with a hands-on approach to team management.
- Excellent communication and problem-solving abilities.
- Flexibility to work varying hours, including evenings, weekends, and holidays.
- A genuine passion for the hospitality industry and customer service.
What The Hotel Offers
- Competitive salary and benefits package.
- Opportunities for career progression and professional development.
- A supportive and collaborative work environment.
Benefits
- Bike to work scheme
- Employee assistance program
- Employee discount
- Food allowance
- On-site parking
How to Apply
Enthusiastic and motivated individuals ready to make a difference in a dynamic hospitality setting are encouraged to apply.
To apply, candidates should send their CV and cover letter to Brian Redmond, Operations Manager, at brian.redmond@woodforddolmenhotel.ie.
Join the team at the Woodford Dolmen Hotel, where every effort is dedicated to creating memorable experiences for every guest!
