Client Relations & Office Administrator

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Carlow Community Enterprise Centres CLG is a not-for-profit organization based in Carlow, Ireland, dedicated to supporting local entrepreneurship and community development. Structured as a Company Limited by Guarantee (CLG), the centre provides affordable office spaces, training facilities, and a range of business support services designed to foster local enterprise and economic growth. In essence, it serves as a hub for entrepreneurs, startups, and small businesses, offering resources such as workspace, mentoring, networking opportunities, and guidance to help drive innovation and sustainability within the community.
Reporting to the Operations Manager, the Client Relations & Office Administrator plays a key role in ensuring the smooth operation of our enterprise centres. This position involves front-of-house reception, office administration, bookkeeping support, and sales & marketing duties. The ideal candidate will be a proactive and organized professional with excellent customer service skills.
Key Responsibilities
Reception & Front-of-House Management
• Greet and welcome visitors in a professional and friendly manner.
• Answer, screen, and forward incoming phone calls efficiently.
• Maintain a clean, organized, and welcoming reception area.
• Manage incoming and outgoing mail, courier services, and deliveries.
Administrative Support
• Schedule appointments and manage calendars for enterprise properties.
• Provide general administrative support, including filing, photocopying etc.
• Order and manage office supplies to ensure smooth operations.
• Assist in coordinating office logistics and facility management.
Bookkeeping & Financial Support
• Assist with data entry of invoices and receipts.
• Prepare and issue invoices to clients.
• Track accounts receivable and follow up on overdue payments.
• Support basic financial record-keeping tasks as required.
Sales & Marketing
• Promote and sell enterprise centre services, including office space and training facilities on social media.
• Coordinate property advertising campaigns on DAFT.ie, ConnectedHubs.ie, and other platforms.
• Engage with potential clients to provide information and facilitate bookings.
Other Duties
• Undertake any additional duties as discussed and agreed upon in weekly staff briefings.
Requirements
• Minimum 2 years of experience in office administration , or a related role.
• Excellent communication skills with a professional and welcoming demeanour.
• Strong organizational abilities and attention to detail.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and general IT skills.
• Experience with basic bookkeeping and financial administration (preferred).
• Sales or marketing experience is an advantage.
• Full clean driving licence required.
Salary & Benefits
• Salary Scale: €27,896 – €32,143
Working Hours
Monday – Thursday: 8:00 AM – 5:00 PM / Friday: 9:00 AM – 1:00 PM
Applications in writing with a cover letter and CV to ccec@carlowcoco.ie
Closing date for applications Friday 8th August 2025.
Carlow Community Enterprise Centres CLG are an equal opportunities employer and are committed to creating a diverse and inclusive workplace. We welcome applications from all qualified candidates regardless of gender, age, disability, race, religion or belief, sexual orientation, or socio-economic background.
Shortlisting will apply.